{"id":137,"date":"2026-05-28T17:40:08","date_gmt":"2026-05-28T15:40:08","guid":{"rendered":"https:\/\/digifalk.com\/en\/?page_id=137"},"modified":"2026-05-28T17:44:28","modified_gmt":"2026-05-28T15:44:28","slug":"terms","status":"publish","type":"page","link":"https:\/\/digifalk.com\/en\/terms\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"137\" class=\"elementor elementor-137\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ec34690 e-flex e-con-boxed e-con e-parent\" data-id=\"4ec34690\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75a0d8ea e-con-full e-flex e-con e-child\" data-id=\"75a0d8ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a16158 elementor-widget elementor-widget-heading\" data-id=\"6a16158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions DigiFalk (https:\/\/digifalk.com)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-545eb603 elementor-widget elementor-widget-text-editor\" data-id=\"545eb603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>General terms and conditions based on the model terms and conditions of <a href=\"https:\/\/www.webwinkelkeur.nl\/\">WebwinkelKeur<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f9082cb e-flex e-con-boxed e-con e-parent\" data-id=\"4f9082cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35e4666a e-con-full e-flex e-con e-child\" data-id=\"35e4666a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-788fc358 elementor-widget elementor-widget-heading\" data-id=\"788fc358\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Table of Contents<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20ef511b elementor-widget elementor-widget-text-editor\" data-id=\"20ef511b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Article 1 &#8211; Definitions<br \/>Article 2 &#8211; Identity of the Entrepreneur<br \/>Article 3 &#8211; Applicability<br \/>Article 4 &#8211; The Offer<br \/>Article 5 &#8211; The Agreement<br \/>Article 6 &#8211; Right of Withdrawal<br \/>Article 7 &#8211; Costs in Case of Withdrawal<br \/>Article 8 &#8211; Exclusion of the Right of Withdrawal<br \/>Article 9 &#8211; The Price<br \/>Article 10 &#8211; Conformity and Guarantee<br \/>Article 11 &#8211; Delivery and Execution<br \/>Article 12 &#8211; Continuing Performance Transactions: Duration, Termination, and Extension<br \/>Article 13 &#8211; Payment<br \/>Article 14 &#8211; Complaints Procedure<br \/>Article 15 &#8211; Disputes<br \/>Article 16 &#8211; Additional or Deviating Provisions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b534299 e-flex e-con-boxed e-con e-parent\" data-id=\"3b534299\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2920cfe6 e-con-full e-flex e-con e-child\" data-id=\"2920cfe6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2da13d elementor-widget elementor-widget-heading\" data-id=\"1e2da13d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 1 - Definitions\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35107f9f elementor-widget elementor-widget-text-editor\" data-id=\"35107f9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In these terms and conditions, the following definitions apply:<\/p><ol><li><strong>Cooling-off period<\/strong>: the period within which the consumer can make use of their right of withdrawal; <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/juridische-ondersteuning\/voorbeelddocumenten\/bedenktijd-herroepingsrecht\/\">Read everything<\/a><br \/>about the cooling-off period.<\/li><li><strong>Consumer<\/strong>: the natural person who is not acting in the exercise of a profession or business and enters into a distance contract with the entrepreneur;<\/li><li><strong>Day<\/strong>: calendar day;<\/li><li><strong>Continuing performance transaction<\/strong>: a distance contract relating to a series of products and\/or services, where the obligation to deliver and\/or purchase is spread over time;<\/li><li><strong>Durable data carrier<\/strong>: any instrument that enables the consumer or entrepreneur to store information addressed personally to them in a way that allows for future consultation and unchanged reproduction of the stored information.<\/li><li><strong>Right of withdrawal<\/strong>: the possibility for the consumer to waive the distance contract within the cooling-off period;<\/li><li><strong>Model form<\/strong>: the model withdrawal form made available by the entrepreneur that a consumer can fill out if they wish to exercise their right of withdrawal.<\/li><li><strong>Entrepreneur<\/strong>: the natural or legal person who offers products and\/or services to consumers at a distance;<\/li><li><strong>Distance contract<\/strong>: an agreement whereby, within the framework of a system organized by the entrepreneur for the distance sale of products and\/or services, exclusive use is made of one or more techniques for distance communication up to and including the conclusion of the contract;<\/li><li><strong>Technique for distance communication<\/strong>: a means that can be used to conclude a contract without the consumer and entrepreneur having come together in the same room at the same time.<\/li><li><strong>General Terms and Conditions<\/strong>: the present General Terms and Conditions of the entrepreneur.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fef823d e-flex e-con-boxed e-con e-parent\" data-id=\"4fef823d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-712baa0b e-con-full e-flex e-con e-child\" data-id=\"712baa0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20c7abbd elementor-widget elementor-widget-heading\" data-id=\"20c7abbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 2 - Identity of the Entrepreneur\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-579281d6 elementor-widget elementor-widget-text-editor\" data-id=\"579281d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>DigiFalk<\/strong><br \/>Utrechtsestraat 78<br \/>8312BM Creil<br \/>The Netherlands<br \/><strong>T<\/strong> (064) 092-6592<br \/><strong>E<\/strong> webmaster@digifalk.com<br \/><strong>Chamber of Commerce (KVK)<\/strong> 97112011<br \/><strong>VAT number<\/strong> NL005249214B27<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77bff558 e-flex e-con-boxed e-con e-parent\" data-id=\"77bff558\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-214a3e44 e-con-full e-flex e-con e-child\" data-id=\"214a3e44\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d9f0413 elementor-widget elementor-widget-heading\" data-id=\"2d9f0413\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 3 - Applicability\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a66972d elementor-widget elementor-widget-text-editor\" data-id=\"a66972d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded and orders placed between the entrepreneur and the consumer.<\/li><li>Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be inspected at the entrepreneur&#8217;s premises and that they will be sent free of charge as soon as possible at the consumer&#8217;s request.<\/li><li>If the distance contract is concluded electronically, by way of derogation from the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be inspected electronically and that they will be sent electronically or otherwise free of charge at the consumer&#8217;s request.<\/li><li>In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis, and in the event of conflicting general terms and conditions, the consumer can always invoke the applicable provision that is most favorable to them.<\/li><li>If one or more provisions in these general terms and conditions are at any time wholly or partially void or annulled, the agreement and these terms and conditions will otherwise remain in force, and the relevant provision will be replaced immediately in mutual consultation by a provision that approaches the scope of the original provision as much as possible.<\/li><li>Situations that are not regulated in these general terms and conditions must be assessed &#8216;in the spirit&#8217; of these general terms and conditions.<\/li><li>Unclarities regarding the interpretation or content of one or more provisions of our terms and conditions must be interpreted &#8216;in the spirit&#8217; of these general terms and conditions.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-baa3e9a e-flex e-con-boxed e-con e-parent\" data-id=\"baa3e9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1774911 e-con-full e-flex e-con e-child\" data-id=\"1774911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0e0b49 elementor-widget elementor-widget-heading\" data-id=\"4a0e0b49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 4 - The Offer\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b0cb33e elementor-widget elementor-widget-text-editor\" data-id=\"2b0cb33e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.<\/li><li>The offer is non-binding. The entrepreneur is entitled to change and adjust the offer.<\/li><li>The offer contains a complete and accurate description of the offered products and\/or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and\/or services offered. Obvious mistakes or manifest errors in the offer do not bind the entrepreneur.<\/li><li>All images, specifications, and data in the offer are indicative and cannot give rise to compensation or dissolution of the agreement.<\/li><li>Images accompanying products are a true representation of the products offered. The entrepreneur cannot guarantee that the displayed colors exactly match the real colors of the products.<\/li><li>Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. This concerns in particular:<ul><li>the price including taxes;<\/li><li>any costs of shipping;<\/li><li>the manner in which the agreement will be concluded and what actions are required for this;<\/li><li>whether or not the right of withdrawal applies;<\/li><li>the method of payment, delivery, and execution of the agreement;<\/li><li>the period for accepting the offer, or the period within which the entrepreneur guarantees the price;<\/li><li>the level of the rate for distance communication if the costs of using the technique for distance communication are calculated on a basis other than the regular basic rate for the communication medium used;<\/li><li>whether the agreement will be archived after its conclusion, and if so, how it can be consulted by the consumer;<\/li><li>the way in which the consumer, before concluding the agreement, can check and, if desired, correct the data provided by them in the context of the agreement;<\/li><li>any other languages in which, besides Dutch, the agreement can be concluded;<\/li><li>the codes of conduct to which the entrepreneur has subjected themselves and the way in which the consumer can consult these codes of conduct electronically; and<\/li><li>the minimum duration of the distance contract in the event of a continuing performance transaction.<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18877180 e-flex e-con-boxed e-con e-parent\" data-id=\"18877180\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48ed991f e-con-full e-flex e-con e-child\" data-id=\"48ed991f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1818b537 elementor-widget elementor-widget-heading\" data-id=\"1818b537\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 5 - The Agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d117e27 elementor-widget elementor-widget-text-editor\" data-id=\"4d117e27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>The agreement is concluded, subject to the provisions of paragraph 4, at the moment the consumer accepts the offer and complies with the conditions set therewith.<\/li><li>If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.<\/li><li>If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate safety measures.<\/li><li>The entrepreneur can &#8211; within statutory frameworks &#8211; inform themselves whether the consumer can meet their payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, based on this investigation, the entrepreneur has good grounds not to enter into the agreement, they are entitled to refuse an order or application, stating reasons, or to attach special conditions to the execution.<\/li><li>The entrepreneur will send the following information along with the product or service to the consumer, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:<ul><li>the visiting address of the entrepreneur&#8217;s business location where the consumer can go with complaints;<\/li><li>the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;<\/li><li>information about guarantees and existing after-sales service;<\/li><li>the data included in article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this data to the consumer before the execution of the agreement;<\/li><li>the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration.<\/li><\/ul><\/li><li>In the case of a continuing performance transaction, the provision in the previous paragraph applies only to the first delivery.<\/li><li>Every agreement is entered into under the suspensive conditions of sufficient availability of the relevant products.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59f9f593 e-flex e-con-boxed e-con e-parent\" data-id=\"59f9f593\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b9aa0f e-con-full e-flex e-con e-child\" data-id=\"7b9aa0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25361503 elementor-widget elementor-widget-heading\" data-id=\"25361503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 6 - Right of Withdrawal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60ddfca8 elementor-widget elementor-widget-text-editor\" data-id=\"60ddfca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Upon delivery of products:<\/p><ol><li>When purchasing products, the consumer has the option to dissolve the agreement without giving reasons for 14 days. This cooling-off period starts on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and made known to the entrepreneur.<\/li><li>During the cooling-off period, the consumer will handle the product and the packaging with care. They will only unpack or use the product to the extent necessary to assess whether they wish to keep the product. If they exercise their right of withdrawal, they will return the product with all delivered accessories and &#8211; if reasonably possible &#8211; in its original state and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.<\/li><li>If the consumer wishes to make use of their right of withdrawal, they are obliged to make this known to the entrepreneur within 14 days after receipt of the product. The consumer must do this by means of the model form or by another means of communication such as email. After the consumer has made it known that they wish to use their right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods were returned in a timely manner, for example by means of proof of shipment.<\/li><li>If the customer has not made it known that they wish to use their right of withdrawal or has not returned the product to the entrepreneur after the expiry of the periods mentioned in paragraphs 2 and 3, the purchase is a fact.<\/li><\/ol><p>Upon delivery of services:<\/p><ol><li>Upon delivery of services, the consumer has the option to dissolve the agreement without giving reasons for at least 14 days, starting on the day of entering into the agreement.<\/li><li>To make use of their right of withdrawal, the consumer will focus on the reasonable and clear instructions provided by the entrepreneur with the offer and\/or at the latest upon delivery.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a7967e1 e-flex e-con-boxed e-con e-parent\" data-id=\"5a7967e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1445f607 e-con-full e-flex e-con e-child\" data-id=\"1445f607\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26ee278 elementor-widget elementor-widget-heading\" data-id=\"26ee278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 7 - Costs in Case of Withdrawal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3421aba0 elementor-widget elementor-widget-text-editor\" data-id=\"3421aba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>The consumer bears the direct costs of returning the product.<\/li><li>If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but at the latest within 14 days after withdrawal. The condition for this is that the product has already been received back by the web retailer or conclusive proof of complete return can be provided. Refund will be made through the same payment method used by the consumer unless the consumer explicitly gives permission for a different payment method.<\/li><li>In case of damage to the product due to careless handling by the consumer themselves, the consumer is liable for any reduction in value of the product.<\/li><li>The consumer cannot be held liable for reduction in value of the product if all legally required information about the right of withdrawal has not been provided by the entrepreneur; this must be done before concluding the purchase agreement.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5804fb19 e-flex e-con-boxed e-con e-parent\" data-id=\"5804fb19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dac867 e-con-full e-flex e-con e-child\" data-id=\"dac867\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-779bbcfb elementor-widget elementor-widget-heading\" data-id=\"779bbcfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 8 - Exclusion of the Right of Withdrawal\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b629061 elementor-widget elementor-widget-text-editor\" data-id=\"4b629061\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>The entrepreneur can exclude the consumer&#8217;s right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal applies only if the entrepreneur has clearly stated this in the offer, or at least in time before concluding the agreement.<\/li><li>Exclusion of the right of withdrawal is only possible for products:<ul><li>that have been created by the entrepreneur in accordance with specifications of the consumer;<\/li><li>that are clearly personal in nature;<\/li><li>that by their nature cannot be returned;<\/li><li>that can spoil or age quickly;<\/li><li>whose price is dependent on fluctuations in the financial market over which the entrepreneur has no influence;<\/li><li>for individual newspapers and magazines;<\/li><li>for audio and video recordings and computer software of which the consumer has broken the seal;<\/li><li>for hygienic products of which the consumer has broken the seal.<\/li><\/ul><\/li><li>Exclusion of the right of withdrawal is only possible for services:<ul><li>concerning accommodation, transport, restaurant business, or leisure activities to be performed on a specific date or during a specific period;<\/li><li>the delivery of which has begun with the explicit consent of the consumer before the cooling-off period has expired;<\/li><li>concerning bets and lotteries.<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3debcc00 e-flex e-con-boxed e-con e-parent\" data-id=\"3debcc00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4d6085d6 e-con-full e-flex e-con e-child\" data-id=\"4d6085d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3bf299 elementor-widget elementor-widget-heading\" data-id=\"4e3bf299\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 9 - The Price<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e798d86 elementor-widget elementor-widget-text-editor\" data-id=\"2e798d86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>During the validity period stated in the offer, the prices of the products and\/or services offered will not be increased, except for price changes as a result of changes in VAT rates.<\/li><li>In deviation from the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any stated prices are target prices will be stated in the offer.<\/li><li>Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.<\/li><li>Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:<ul><li>these are the result of statutory regulations or provisions; or<\/li><li>the consumer has the authority to terminate the agreement with effect from the day on which the price increase takes effect.<\/li><\/ul><\/li><li>The prices mentioned in the offer of products or services include VAT.<\/li><li>All prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors. In the event of printing and typographical errors, the entrepreneur is not obliged to deliver the product according to the incorrect price.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e6603b0 e-flex e-con-boxed e-con e-parent\" data-id=\"6e6603b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b8f3e e-con-full e-flex e-con e-child\" data-id=\"3b8f3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-360475bd elementor-widget elementor-widget-heading\" data-id=\"360475bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 10 - Conformity and Guarantee\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb515fa elementor-widget elementor-widget-text-editor\" data-id=\"6cb515fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>The entrepreneur guarantees that the products and\/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and\/or usability, and the statutory provisions and\/or government regulations existing on the date of the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.<\/li><li>A guarantee provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur under the agreement.<\/li><li>Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 2 months after discovery of the defect.<\/li><li>The guarantee period of the entrepreneur corresponds to the factory guarantee period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.<\/li><li>The guarantee does not apply if:<ul><li>the consumer has repaired and\/or modified the delivered products themselves or has had them repaired and\/or modified by third parties;<\/li><li>the delivered products have been exposed to abnormal circumstances or have otherwise been handled carelessly or contrary to the instructions of the entrepreneur and\/or on the packaging;<\/li><li>the defectiveness is wholly or partially the result of regulations that the government has made or will make regarding the nature or quality of the materials used.<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1bb4b58d e-flex e-con-boxed e-con e-parent\" data-id=\"1bb4b58d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64cbd3cf e-con-full e-flex e-con e-child\" data-id=\"64cbd3cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a31ccce elementor-widget elementor-widget-heading\" data-id=\"2a31ccce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 11 - Delivery and Execution\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-299b8231 elementor-widget elementor-widget-text-editor\" data-id=\"299b8231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>The entrepreneur will exercise the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.<\/li><li>The address that the consumer has made known to the company applies as the place of delivery.<\/li><li>With due observance of what is stated in paragraph 4 of this article, the company will execute accepted orders with convenient speed but at the latest within 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot or can only be partially executed, the consumer will receive notification of this at the latest 30 days after they placed the order. In that case, the consumer has the right to dissolve the agreement free of charge. The consumer is not entitled to any compensation.<\/li><li>All delivery terms are indicative. The consumer cannot derive any rights from any stated terms. Exceeding a term does not entitle the consumer to compensation.<\/li><li>In the event of dissolution in accordance with paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but at the latest within 14 days after dissolution.<\/li><li>If delivery of a ordered product proves to be impossible, the entrepreneur will make every effort to make a replacement article available. At the latest upon delivery, it will be reported in a clear and understandable manner that a replacement article is being delivered. For replacement articles, the right of withdrawal cannot be excluded. The costs of any return shipment are borne by the entrepreneur.<\/li><li>The risk of damage and\/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless explicitly agreed otherwise.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b8c28b7 e-flex e-con-boxed e-con e-parent\" data-id=\"1b8c28b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7cee2330 e-con-full e-flex e-con e-child\" data-id=\"7cee2330\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6880abaf elementor-widget elementor-widget-heading\" data-id=\"6880abaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 12 - Continuing Performance Transactions: Duration, Termination, and Extension<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4619c36e elementor-widget elementor-widget-text-editor\" data-id=\"4619c36e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Termination<\/em><\/p><ol><li>The consumer can terminate an agreement concluded for an indefinite period and which extends to the regular delivery of products (including electricity) or services at any time, subject to agreed termination rules and a notice period of no more than one month.<\/li><li>The consumer can terminate an agreement concluded for a definite period and which extends to the regular delivery of products (including electricity) or services at any time towards the end of the definite duration, subject to agreed termination rules and a notice period of no more than one month.<\/li><li>The consumer can terminate the agreements mentioned in the previous paragraphs:<ul><li>at any time and not be limited to termination at a specific time or in a specific period;<\/li><li>at least in the same manner as they were entered into by them;<\/li><li>always with the same notice period as the entrepreneur has stipulated for themselves.<\/li><\/ul><\/li><\/ol><p><em>Extension<\/em><\/p><ol><li>An agreement concluded for a definite period and which extends to the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a definite duration.<\/li><li>In deviation from the previous paragraph, an agreement concluded for a definite period and which extends to the regular delivery of daily, news, and weekly newspapers and magazines may be tacitly extended for a definite duration of a maximum of three months, if the consumer can terminate this extended agreement towards the end of the extension with a notice period of no more than one month.<\/li><li>An agreement concluded for a definite period and which extends to the regular delivery of products or services may only be tacitly extended for an indefinite duration if the consumer may terminate at any time with a notice period of no more than one month, and a notice period of no more than three months in case the agreement extends to the regular, but less than once a month, delivery of daily, news, and weekly newspapers and magazines.<\/li><li>An agreement with a limited duration for the regular delivery of daily, news, and weekly newspapers and magazines for introductory purposes (trial or introductory subscription) is not tacitly continued and ends automatically after the expiry of the trial or introductory period.<\/li><\/ol><p><em>Duration<\/em><\/p><ol><li>If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0fc32d e-flex e-con-boxed e-con e-parent\" data-id=\"a0fc32d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-401987de e-con-full e-flex e-con e-child\" data-id=\"401987de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42114771 elementor-widget elementor-widget-heading\" data-id=\"42114771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 13 - Payment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad47edc elementor-widget elementor-widget-text-editor\" data-id=\"4ad47edc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the cooling-off period as referred to in article 6 paragraph 1. In the case of an agreement to provide a service, this period begins after the consumer has received confirmation of the agreement.<\/li><li>The consumer has the duty to report inaccuracies in provided or stated payment details to the entrepreneur without delay.<\/li><li>In the event of non-payment by the consumer, the entrepreneur has the right, subject to statutory limitations, to charge the reasonable costs made known to the consumer in advance.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67a5d9f0 e-flex e-con-boxed e-con e-parent\" data-id=\"67a5d9f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-737cb1fe e-con-full e-flex e-con e-child\" data-id=\"737cb1fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3a350d elementor-widget elementor-widget-heading\" data-id=\"6e3a350d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 14 - Complaints Procedure\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef0e53 elementor-widget elementor-widget-text-editor\" data-id=\"ef0e53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.<\/li><li>Complaints about the execution of the agreement must be submitted fully and clearly described to the entrepreneur within 2 months after the consumer has discovered the defects.<\/li><li>Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will reply within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer.<\/li><li>If the complaint cannot be resolved in mutual consultation, a dispute arises that is susceptible to the dispute settlement procedure.<\/li><li>In case of complaints, a consumer must first turn to the entrepreneur. The online store is currently not affiliated with a quality mark with a dispute committee.<\/li><li>A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing.<\/li><li>If a complaint is found to be well-founded by the entrepreneur, the entrepreneur will, at its option, either replace or repair the delivered products free of charge.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e68bd5d e-flex e-con-boxed e-con e-parent\" data-id=\"5e68bd5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b1b6741 e-con-full e-flex e-con e-child\" data-id=\"7b1b6741\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-782de94b elementor-widget elementor-widget-heading\" data-id=\"782de94b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 15 - Disputes\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-461c9234 elementor-widget elementor-widget-text-editor\" data-id=\"461c9234\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"list-style-type: none;\"><ol><li>Agreements between the entrepreneur and the consumer to which these general terms and conditions relate are exclusively governed by Dutch law. Even if the consumer resides abroad.<\/li><li>The Vienna Sales Convention (CISG) does not apply.<\/li><\/ol><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e094beb e-flex e-con-boxed e-con e-parent\" data-id=\"7e094beb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5524b35 e-con-full e-flex e-con e-child\" data-id=\"5524b35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595b4872 elementor-widget elementor-widget-heading\" data-id=\"595b4872\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Article 16 - Additional or Deviating Provisions\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76cf3159 elementor-widget elementor-widget-text-editor\" data-id=\"76cf3159\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Additional provisions or provisions that deviate from these general terms and conditions may not be to the consumer&#8217;s disadvantage and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions DigiFalk (https:\/\/digifalk.com) General terms and conditions based on the model terms and conditions of WebwinkelKeur. Table [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-137","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - DigiFalk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digifalk.com\/en\/terms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - DigiFalk\" \/>\n<meta property=\"og:description\" content=\"General Terms and Conditions DigiFalk (https:\/\/digifalk.com) General terms and conditions based on the model terms and conditions of WebwinkelKeur. 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